Company Overview
CNS Companies is a growing portfolio of specialized businesses united by one purpose: helping companies stay compliant, reduce risk, and grow with confidence. With deep roots in transportation and expanding expertise across industries, we deliver integrated, expert-led services through our five divisions - Compliance Navigation Specialists, CNS Licensing Center, CNS Occupational Medicine, CNS Insurance, and CNS Driver Training Center.
Our reputation is built on personalized service, client-focused solutions, and a culture grounded in professionalism, integrity, and servant leadership. From supporting fleet safety and regulatory compliance to protecting employee health and delivering business-critical training, our teams partner closely with clients to solve complex operational challenges.
If you are passionate about meaningful work, collaborative teams, and making a measurable impact across industries, we invite you to join CNS Companies - a people-first organization where your expertise is valued and your growth is encouraged.
Learn more about CNS Companies:
Position Overview
The Driver Specialist (Hiring & Onboarding Specialist) is responsible for overseeing and managing the Driver Qualification File (DQF) program for CNS clients. This role plays a critical part in ensuring regulatory compliance, supporting client onboarding, and delivering exceptional service to both drivers and customers. The position includes working directly one-on-one with drivers to complete onboarding documentation, ensure accurate paperwork completion, and guide drivers through compliance requirements.
Primary Responsibilities
Manage and maintain the Driver Qualification File (DQF) program
Conduct DQF audits, compile audit findings, and communicate results to Account Managers
Coordinate onboarding for new clients and newly added drivers
Manage DOT drug and alcohol consortium processes
Perform DOT drug and alcohol testing services for clients and drivers
Provide exceptional customer service and ongoing client communication
Ensure compliance with DOT regulations and company standards
Meet one-on-one with drivers to complete onboarding and compliance paperwork
Guide drivers through required documentation and ensure all forms are completed accurately and efficiently
Secondary / Backup Responsibilities
Support the Safety Rating Upgrade team as needed
Assist with providing DQF audit information and reporting support
Participate in client consultations and compliance-related discussions
Qualifications & Core Competencies
To be successful in this role, candidates should demonstrate the following:
Positive, professional, and client-focused attitude
Strong attention to detail and exceptional organizational skills
Ability to effectively multitask and prioritize responsibilities
Proactive, solution-oriented mindset
Strong critical thinking and problem-solving abilities
Proficiency with Microsoft Office applications, including Word and Excel
Experience with QuickBooks for billing is preferred
Excellent verbal and written communication skills
Ability to build strong relationships with clients and team members
General understanding of all CNS service lines to support referrals and cross-functional collaboration
Willingness and ability to develop deep expertise in DOT regulations and compliance standards
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