Job Description Job Description
The position is part of the Case Management department working on all phases of single-event injury claims, from initial inception to settlement/trial. This is a full-time, permanent position.
Ideal candidate:
Has an AA Degree as well as superior experience
Previous experience in a Personal Injury, MedMal or Insurance Defense legal practice and understands in the ins-and-outs of how a case flows and operates.
Quick learner, someone that can grasp concepts and apply them to similar projects
Is empathetic, great listener, patient, and possesses strong communication skills
Detailed-oriented and good at following established procedures, as well as helping design, generate and implement new and efficient workflows.
Self-motivated with the ability to work with minimal direction or instruction needed.
Strong time management skills
Highly organized and thorough in keeping current claimants informed and their case progressing
Skilled in data entry with various software programs.
Committed to our core values: Excellence, Conscientiousness, Innovation, Claimant Focused, and Collaboration
Duties and Responsibilities:
Conduct interviews with claimants or their representatives who are victims of single-event incidents, such as nursing home abuse, automobile accidents, catastrophic injuries, or general personal injury claim.
Conducts investigations from intake and pre-litigation, litigation and through settlement/trial.
Coordinating and following up on claimants treatments
Coordinating and following up on the retrieval of claimant's records.
Reviewing medical records, annotating records following our robust bookmarking procedures, as well as follow all necessary pre-litigation steps and procedures.
Point of contact for your claimants, as well as for insurance adjusters, defense counsel, court clerks, process servers and other relevant parties.
Interprets and disseminates information concerning claims and casework to supervisors.
Undertake a variety of administrative duties such as scheduling claimant appointments, managing calendars, and maintaining up-to-date case notes.
Other Details:
Job is Monday through Friday from 9am to 6pm
Due to the confidential legal nature of the matters, job will be performed on-site.
Office environment is comfortable and designed to be conducive to a professional, productive and collaborative workplace, including dual monitors,
privacy dividers, headsets and webcams for virtual meetings
Coffee, soft drinks and snacks are made available to the team
Office leverages technology to make it easier for claim investigators s to excel
Office is conveniently located attached to Newark Penn Station (buses & trains available)
Base salary between $50,000 - $65,000, based on experience.
Bi-weekly bonus opportunity of up to $900 per pay period, which is paid out each pay period.
Benefits include Medical, Dental, and Vision Insurance , 401k, monthly contribution towards parking or transit.
