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Full Time Permanent

Job detail

Full-Time Exterior & Roofing Repair Technician

Northeast Home & Energy

North Grafton, Massachusetts, United States

Job description

Job Description Job Description Company Overview

We are a family-owned roofing, siding, window, and insulation contracting company with over 45 years of experience and a trusted reputation across Massachusetts. With locations in North Grafton, Wrentham, Bedford, and Nantucket, our team prides itself on quality workmanship, and integrity.

Position Overview

This is a hands-on repair role for someone who enjoys working in the field and helping homeowners directly. Our office team will handle your scheduling so you can focus on what matters-assessing repair needs, providing solutions, and doing the work. You'll write estimates, complete repairs, or schedule follow-ups as needed.

A key part of this position where you can earn commissions, is recognizing opportunities to turn your repair visits into full project sales. This is a sales-forward position where you can sometimes turn repairs into full roof replacements, siding upgrades, or multi-scope renovations.

The work includes a wide variety of exterior repairs including fascia and trim repairs, siding work, gutter fixes, minor carpentry, roof inspections, roof repairs, flashing fixes and more.

Key Responsibilities:

  • Travel to homes and job sites throughout Massachusetts and surrounding areas (Company truck and fuel provided)
  • Meet with clients at scheduled appointments to evaluate repair needs
  • Inspect and diagnose issues related to roofing, siding, gutters, flashing, fascia, trim, and other general exterior conditions
  • Provide on-site explanations and write clear, professional proposals or contracts
  • Upsell additional services and upgrades, such as full roof replacements, siding
  • improvements, or multi-scope renovations
  • Complete small to mid-sized repairs ensuring high quality craftmanship
  • Maintain high standards of cleanliness, craftsmanship, and communication
  • Document all job-related details, customer interactions, and material needs
  • Coordinate closely with the office team and uphold our company's reputation for quality
Ideal Candidate:

  • Hands-on experience in a wide variety of exterior repairs
  • Strong sales motivation with a proven ability to upsell
  • Comfortable speaking with homeowners and discussing service options and pricing
  • Reliable, honest, and organized with strong attention to detail
  • Self-motivated and capable of working independently
  • Calm under pressure with strong follow-through
  • Experience using AccuLynx or similar software is a plus (training provided)
Requirements:

  • Valid driver's license (company vehicle and fuel provided)
  • Ability to lift up to 50lbs and use basic hand and power tools (company tools and ladders provided)
  • Excellent communication and customer service skills
  • Background check required
  • Available for a consistent full-time schedule (32+ hours/week)
We Offer:

  • Competitive hourly pay starting at $25+/hr
  • Commission opportunities for closing additional repair or replacement work
  • Steady work with flexibility and autonomy
  • Support from a responsive, family-oriented team
  • Training and advancement opportunities as we expand our repair division
To Apply:

If you are passionate about helping homeowners improve their properties and have a knack for sales, we invite you to apply today to join our dedicated team at Northeast Home & Energy!